FAQ

Battery of Zendure SuperBase V

3,000+ cycles for SuperBase V6400 with semi-solid state batteries and 6,000+ cycles for SuperBase V4600 with LiFePO4 batteries.
SuperBase V6400 uses semi-solid state batteries with a total charge capacity of 6,438Wh, while SuperBase V4600 uses LFP (LiFePO4) batteries and has a charge capacity of 4,608Wh.
The LFP and SSS versions of SuperBase V both have 3,800W rated power and 5,000W peak power. Two SuperBase V's with the same type of battery can be connected to each other with our ZenY cable or the Home Panel to achieve up to 7,600W of total output power.
Yes, two SuperBase V's can be connected together using either our Home Panel or the ZenY cable, doubling the rated output power to 7,600W.
No, a SuperBase V system should be configured with only semi-solid-state components or only LFP components.
The semi-solid-state version has a capacity of 6,438Wh, and the LFP version has a capacity of 4,608Wh.
For each SuperBase V, you can link up to 4 Satellite Batteries. A system can include up to two SuperBase V's working in tandem, with a maximum of 4 Satellite Batteries total.
The US model of SuperBase V can switch to battery power with 0ms of downtime to its AC output port. Other models and other connections will see less than 13ms of interruption.
Satellite Batteries can directly stack on each other without cable. To connect a Satellite battery to SuperBase V, the included battery cable is the only connection required.
Our Satellite batteries are an excellent companion to SuperBase V to increase your system's capacity, but they also have their own independent DC input and output capabilities that allow them to function as standalone units as well. Similarly, while the Moon is Earth's companion as a natural satellite, it can shine independently and has its own charm.

Solar Panel of Zendure SuperBase V

SuperBase V can collect up to 3,000W through the XT-90 port.

SuperBase V can accept solar power through the XT90 port or the AC input.

SuperBase V has one MPPT to accept solar power through the XT90 port. We are currently evaluating new products that will include 2 MPPT inputs and 2 MPPT outputs.

Yes, SuperBase V can be charged by third-party solar panels with voltage ranging from 12V to 150V; Zendure's 400W Solar Panel and 320W Rigid Solar Panel have been thoroughly tested with SuperBase V and remain our recommendation.

Features of Zendure SuperBase V

The US model of SuperBase V can switch to battery power with 0ms of downtime to its AC output port. Other models and other connections will see less than 13ms of interruption.
Our Home Panel is a transfer switch and more. It's also a fast-charging dock for SuperBase V and features two EV charging outlets.
Yes, the system can respond to commands given through a paired Amazon Alexa or Google Home device.
You can use a ZenY Cable to connect 2 two SuperBase V's together for higher output (up to 7,200W) and then connect them to a regular transfer switch. It's currently available for the US version.
14-50 plug for Type 1 (J1772) connector with 5-15 plug and 6-20 plug adaptor cables; CEE 32 plug for Type 2 (Mennekes) with EU plug, UK plug and AU plug adatpor cables.
Using the EV T1 Adapter, you can charge SuperBase V via a Type 1 EV charger. It's also a convenient way for European Standard vehicles to charge from devices that have an American Standard charging connector.
Like traditional smart plugs, the Satellite Plug can be used to remotely turn devices on or off. Together with the Home Panel system, our Satellite Plugs achieve their true potential, providing insight and tools to manage your home's power.
The Battery Mounting Bracket is designed to secure our Satellite Expansion Batteries inside a moving vehicle.

Zendure SuperBase Pro

SuperBase Pro 2000 uses NMC (LiNiMnCoO2) batteries with a total charge capacity of 2,096Wh, while SuperBase Pro 1500 uses LFP (LiFePO4) batteries and has a charge capacity of 1,456Wh.

SuperBase Pro 1500 has a different battery type and capacity from SuperBase Pro 2000. Because of this, the two products have different charging and discharging times.

Discharge: -20°C to +60°C (-4°F to 140F) / Charge: 0°C to 45°C (32°F to 113°F).

Yes, it does.

SuperBase Pro maxes out to about 52dB at 1 meter, but we are still testing this.

SuperBase Pro's industrial-grade wheels are built into the product and are not replaceable.

Yes, there are 4 smart fans, which only run when necessary to keep the operating temperature at an appropriate level. Using the app, you can tell SuperBase Pro to prioritize either high performance or low noise.

Yes, SuperBase Pro can be charged by other solar panels with voltage ranging from 12V to 60V up to 600W via the XT60 port, and 60V-160V up to 1800W via the AC input. Zendure's 200W solar panel has been thoroughly tested with SuperBase Pro and remains our recommendation.

Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.

The BMS (Battery Management System) needs to familiarize itself with the internal cells, so you might find that your SuperBase Pro will not charge to 100% on the first charge cycle. If you discharge the battery below 60% and try to fully recharge the battery twice, this should complete the process and give you access to the battery's full capacity. After this, normal usage will not be affected.

Unable to find satisfactory answers ? Contact Support